Privacy Policy

1. Privacy Policy

Sanway Auto Transport (“Sanway,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or request a quote.

2. Information We Collect

When you use our website or request a quote, we may collect:

Contact information: name, email address, phone number
Shipment/quote details: pick-up and drop-off locations, ideal pick-up date, vehicle details, and any notes you provide
Technical data: IP address, device/browser type, pages viewed, and general analytics data collected via cookies or similar technologies

3. How We Use Your Information

We use the information we collect to:

Provide quotes and coordinate auto transport services
Respond to questions and customer support requests
Send service-related updates (including by phone, email, or text message if you opt in)
Improve our website, forms, and customer experience
Prevent fraud, protect security, and comply with legal obligations

4. SMS/Text Messaging Privacy & Consent (Important)

If you opt in to receive text messages from Sanway, we may send SMS messages related to your quote and shipment (for example: quote follow-ups, scheduling, status updates, and customer support).

Opt-out: Reply STOP at any time.
Help: Reply HELP for assistance.
Message & data rates: Message and data rates may apply.
Message frequency: May vary.

Carrier-required privacy statement (include exactly like this):
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How We Share Information

We may share information:

With service providers who help us operate our business (e.g., website hosting, analytics, CRM, messaging delivery)
If required to comply with laws, regulations, subpoenas, or legal requests
To protect our rights, users, and services from fraud or abuse

We do not sell your personal information.

6. Cookies & Analytics

We may use cookies and similar technologies to remember preferences, understand website usage, and improve performance. You can control cookies through your browser settings (note that disabling cookies may affect site functionality).

7. Data Security & Retention

We use reasonable administrative, technical, and physical safeguards to protect information. We retain information only as long as needed for the purposes described in this policy, unless a longer retention period is required by law.

8. Your Choices

You may:

Request access, correction, or deletion of your personal information (where applicable)
Opt out of marketing communications (email unsubscribe links; SMS by replying STOP)

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:
Sanway Auto Transport
Email: info@sanwayautotransport.com
Phone: 888-966-5366